In part 1 of my blog post I talked about the what and how of my pitch, highlighting my curiosity for the topic and what it actually was. It can be found here. This blog post is talking about my plan in how I am going to undertake the research.
The first thing that I plan to do is to download a Chrome Extension that allows me to see all previous Facebook messages in a simpler format. I plan to use ‘Message/Chat Downloader’ in particular as I have used it before to find some old messages. From here I’m going to track down rough dates on when I first started, when I started becoming friends with my co-workers, my promotion and where I am now. Hopefully these specific moments of my span of working at my job will provide unique context and perceptive that can further help me in my research task.
The group chats
There are three main group chats that I will be using for my research are:
“Timezone Miranda Chat” – This group chat was made by my boss to allow for communications between staff members at the store. It includes every single staff member and ranges from shift swaps to important announcements that impact the store. It isn’t used that much as the younger staff members don’t really need to make announcements.
“Timezone MOD Chat” – This group chat was also made by my boss to allow for communications between managers at the store. This group chat is used daily as it is integral to our communications. It ranges from games being out of order, change of plans, revenue generated, general problems and also important announcements.
“Manager$ $kuxx” – This group chat was made when I first became a manager. It includes myself and two other managers. If it wasn’t already clear, this group chat is barely about work, and at the time, was purely used as a way for us to chat about anything really. We were all friends outside of work at the time so it was just a way for us to talk without using the general chat. However, it was also slightly work related as we still discussed some parts of work that we weren’t comfortable with telling other staff members, such as complaints or worries.
After I have analysed these three group chats, I plan to summarise each of them in a video, highlighting interesting communication habits or changes throughout, and then hopefully being able to show these in a way that’s understandable. I’m a bit worried that something that may be obvious to me may not be as obvious to someone who doesn’t know me. However, I am going to try and be transparent throughout to stop this from occurring.